Privacy Policy

Privacy Policy & Terms of Sale

Last Updated: [Date 18/09/2025]

Welcome to Beauty-wave. We are committed to protecting your privacy and ensuring a transparent shopping experience. This document outlines how we collect, use, and protect your personal information, as well as our policies regarding exchanges and returns.

1. Information We Collect

We collect information to provide and improve our services to you.

  • Personal Information You Provide: This includes information you provide when you make a purchase or create an account, such as your name, shipping address, email address, phone number, and payment information.

  • Automatically Collected Information: When you visit our site, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

  • Order Information: We collect information about the products you purchase, including size, color, and other details.

2. Payment Security

All direct payment gateways used by our store adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

3. Exchange & Return Policy

We want you to be completely satisfied with your purchase. Please review our policy carefully.

7-Day Exchange Policy:

  • We offer a 7-day exchange policy from the date you receive your item.

  • Items must be unworn, unwashed, undamaged, and in their original packaging with all tags attached.

  • The item can only be exchanged for a different size or color of the same product, subject to availability.

  • To initiate an exchange, please contact our customer service team at [Your Customer Service Email] within 7 days of receiving your order. Proof of purchase is required.

No Return / No Refund Policy:

  • We do not accept returns or provide refunds for purchases, including for store credit, unless the item is faulty or damaged upon arrival.

  • Please choose carefully, as all sales are final. We encourage you to read product descriptions and size guides thoroughly before ordering.

Damaged or Faulty Items:

  • If your item is damaged, defective, or incorrect upon arrival, please contact us immediately at [Your Customer Service Email] within 48 hours of delivery. We will gladly work with you to arrange a replacement or a refund.

Sale Items:

  • All items marked "Final Sale" are not eligible for exchange.

4. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

5. Contact Us

If you have any questions about our Privacy Policy or Exchange Policy, please contact our customer service team:

  • Email: [beautywave@gmail.com]